Reports & Surveys
Click on the PDF links below to read the documents:
Patient Participation Report March 2012 (YEAR 1), 2013 (YEAR 2), 2014 and 2015
Betts Avenue Medical Centre has had a long standing Patient Forum which incorporates patients from both surgeries (Benwell and Kenton).
The Group has a ‘Terms of Reference’.
PPG Terms of Reference
Below are the minutes of the Patient Participation Group meetings.
Minutes 14th July 11
Minutes 20th Oct 11
Minutes 1st March 12
Minutes 14th June 12
Minutes 7th Feb 2013
Minutes 7th Mar 2013
Minutes 23rd May 13
Minutes 5th Dec 13
Minutes 6th March 14
Minutes 17th July 14
Minutes 23rd Oct 14
Minutes 27th Jan 15
Minutes 14th April 15
Minutes 17th Sept 15
Minutes 14th Jan 16 - cancelled due to bad weather.
Minutes 16th June 16
The practice patient survey's – the results are shown below.
PATIENT PARTICIPATION SURVEY Results Feb 12
PATIENT PARTICIPATION SURVERY Results Feb 13
PATIENT PARTICIPATION SURVERY Results Mar 14
From these results and meetings the following report and action plan were produced to help us make changes in the practice for the benefit of our patients.
PPG Report Mar 12
PPG Report Mar 13 – Year 2
PPG Report Mar 14
Patient Survey & Action Plan 2011-12
Patient Survey & Action Plan 2012-13
Patient Survey & Action Plan 2013-14
The members of the PPG where happy to sign off the Action Plan and the Priorities for the Group moving forward.
PPG Action Plan 2014-15
PPG Action Plan 2015-16