Polite Reminder:

Can we please remind patients that the practice email address should only be used if you have been advised by a member of staff or if you are sending in documents for registration. We cannot deal with clinical queries from patients via email. If you have a medical concern, please either contact the surgery by calling us or complete an E-Consult which you will find at the bottom of the homepage.

National GP Surgery ratings 

We are very proud that we made it into the top 1000 surgeries across the Nation - coming in at 836 out of 6658. 

Check out the rankings here: https://www.chroniclelive.co.uk/news/north-east-news/best-gp-surgeries-north-east-21532730

Ordering your prescription: 

We are strongly advising that patients request their medications online via the app due to increased demand on the phone lines. This can be via our SystmOnline app, the NHS app or the MyGp app. The app will show your list of repeat medications and their due dates for you to order and you can also add a message to the surgery if you have an acute request or a query. You can also change your nominated pharmacy if you wish. Ordering via the app allows you to order your prescription wherever, whenever so it is far more convenient for you. If you are not already set up for your medical care online, please contact the surgery and we will be happy to assist. 

Your Great North Care Record is the development of access for health professionals to view your electronic medical records. that will over time include a range of healthcare information to help improve the care you receive in the North East. You are automatically opted into sharing the record. If you would like to opt out you will need to contact the practice.

What will happen if i opt in?
If you fall ill and need emergeny treatment the doctor or nurse may need to know if you have any allergies or what medication you are taking. They will ask your premission to view your Greath North Care Record.

Who will see my record?
GP practices, NHS 111, NHS Hospitals, Mental Health Services, Out-Of-Hours Doctors and Ambulance Services. Your records will only be looked at by people involved in your care. Your information wont be shared with anyone who doesnt need it to provide treatment, care and support with you. Your details will be kept safe and wont be made public, passed on to third party who is not directly involved in your care.

If you would like more information or advice on this please contact the helpline 03448119587 or email gncarerecord@nhs.net