E - Consult
The practice is live with e-consultations.
E-consult provides an online portal where patients can self check their symptoms and receive medical advice.
Patients electing to E-consult with their GP simply fill out an online form.
You can ask for help with a specific problem or condition, ask for general advice if you are not sure what your symptoms mean or request for administrative help for things like sick notes etc.
You can receive advice and treatment by the end of the next working day, you may not have to even come to the surgery.
Please watch the video for more information.
THE SURGERY DOORS ARE NOW CLOSED. PATIENTS WHO HAVE BEEN INVITED IN BY THE GP/NURSE PLEASE RING THE DOOR BELL A RECEPTIONIST WILL BE WITH YOU.
MANDATORY FACE COVERINGS
In line with Government guidance the practice are adopting the rule from Monday 15th June 2020 that face coverings MUST be worn when attending the surgery.
Unfortunately the surgery CANNOT provide these face coverings for you.
If you DO NOT have a face covering you cannot enter the building. This is for both patient and staff safety.
PLEASE REMEMBER you should ONLY be attending the surgery IF YOU HAVE A PRE ARRANGED FACE TO FACE APPOINTMENT.
Please DO NOT COME TO THE SURGERY for general queries, appointment bookings, ordering of medication or any other issue where you HAVE NOT BEEN ADVISED TO ATTEND THE SURGERY.
We thank you for your co-operation and understanding at this time.
IF YOU NEED TO ORDER A PRESCRIPTION DO NOT COME TO THE SURGERY! PLEASE CALL OR USE ONLINE SERVICES.
IF YOU HAVE ANY COUGH OR FEVER NHS ENGLAND HAVE ADVISED PATIENTS TO SELF ISOLATE FOR 14 DAYS EVEN IF NO TRAVEL OR CONTACT WITH SOMEONE WHO IS INFECTED
ADVICE REGARDING SICK
GP Surgeries are not able to provide sick notes/letters regarding self isolation for COVID-19.
Current NHS guildlines state that if you believe you have been in contact with anyone who has symptoms of the Covid-19 virus you should self isolate please visit NHS 111 online www.111.nhs.uk for more information. With regards to working from home in the future this is something you need to discuss and arrange with your line manager GPs are unable to advise on this matter at the present time.
WELCOME TO BETTS AVENUE MEDICAL CENTRE
We aim to be a successful modern family practice, working as a team with well trained and motivated staff, to achieve a high standard of care for all our patients. We offer a personal and friendly service and encourage our patients to take an active interest in their own health care.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The Practice was inspected at both sites on 16th March 2018/. The CQC gave the practice an overall rating of GOOD on the report published on
Same day help for your poorly child
If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online here
There is also an NHS Child Health app available on The Apple App Store or Google Play. Download yours today.
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Ring your GP Surgery
Monday to Friday, 8.30am - 6pm (except on closed public holidays)
MORE APPOINTMENTS AVAILABLE
Patients who need to be seen urgently on the same day can access additional appointments at local treatment centres with a GP.
To book an appointment, telephone 111 stating you require an appointment at the EXTENDED ACCESS HUB, 111 will then ask you a series of questions about your condition and, where appropriate, book you an appointment at your nearest treatment centre.
Ring 111 Out of GP Hours
Between 6pm and 8.30am, and on weekend.
They will signpost you to the appropriate service or, where appropriate, book an appointment with a GP. This could be a telephone assessment, a face-to-face appointment at a treatment centre or a home visit.
They may also book an appointment at your registered GP practice the next working day if your condition is less serious.
(Site updated 21/07/2020)