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CQC INSPECTION

Dear Patients

The practice is having their routine CQC (Care Quality Commission) Inspection on 16th March 2018.  Both our sites (Kenton and Benwell) will be inspected to ensure we are providing the best service to our patients.

There are comment cards available in the surgery if you would like to give your feedback to CQC.

Our last routine inspection was held on 4th December 2014 and the practice was rated as GOOD in every category.

You can view the previous report on the CQC Website or there is a link on this home page.

Thank you for your support

Julie Wade

Practice Manager

 PLEASE NOTE FROM 1ST MAY THE DAY OF BABY CLINIC AT KENTON WILL CHANGE. IT WILL BE ON TUESDAYS FROM 10:30AM-12:00PM

 

 

Latest News

CQC INSPECTION

Dear Patients

The practice is having their routine CQC (Care Quality Commission) Inspection on 16th March 2018.  Both our sites (Kenton and Benwell) will be inspected to ensure we are providing the best service to our patients.

There are comment cards available in the surgery if you would like to give your feedback to CQC.

Our last routine inspection was held on 2nd December 2014 and the practice was rated as GOOD in every category.

You can view the previous report on the CQC Website or by clicking here.

Thank you for your support

Julie Wade

Practice Manager

 

NEW GP PARTNERS

The practice have 2 new female GP Partners commencing on 1st March 2018 as successors to Dr Black.

Dr Despina Gkisaki

Dr Kazi Shahadat

I am sure you will welcome them both to our team here at Betts Avenue Medical Centre.

ORDER YOUR REPEAT MEDICATION IN ADVANCE

When you order your repeat medication either using this online service or by contacting the practice directly, the practice require 24hours to process your request.

All requests need to be checked and signed by a GP. 

The practice is NOT able to take requests for SAME DAY REPEAT MEDICATION.

SURGERY CLOSURES 2018

  • Thursday 15th March - 12noon to 6pm
  • Friday 30th March - All Day
  • Monday 2nd April - All Day
  • Monday 7th May - All Day
  • Monday 28th May - All Day
  • Monday 27th August - All Day
  • Tuesday 25th December - All Day
  • Wednesday 26th December - All Day

    Great North Care Record

    Your Great North Care Record is the development of access for health professionals to view your electronic medical records. that will over time include a range of healthcare information to help improve the care you receive in the North East. You are automatically opted into sharing the record. If you would like to opt out you will need to contact the practice.

    What will happen if i opt in?
    If you fall ill and need emergeny treatment the doctor or nurse may need to know if you have any allergies or what medication you are taking. They will ask your premission to view your Greath North Care Record.

    Who will see my record?
    GP practices, NHS 111, NHS Hospitals, Mental Health Services, Out-Of-Hours Doctors and Ambulance Services. Your records will only be looked at by people involved in your care. Your information wont be shared with anyone who doesnt need it to provide treatment, care and support with you. Your details will be kept safe and wont be made public, passed on to third party who is not directly involved in your care.

    If you would like more information or advice on this please contact the helpline 03448119587 or email gncarerecord@nhs.net

    CQC (Care Quality Commission)
    The Practice was inspected on Tuesday 2nd December 2014. The report is now available by clicking here.

    The practice was given and overall rating of GOOD on all 5 elements of the inspection.

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