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You may have heard in the news over recent months of the increasing burden General Practice across the country is under. Greater complexity of patient needs, real term funding cuts and recruitment difficulties have meant that patients are having to wait longer to see their GP.

NHS Newcastle Gateshead Clinical Commissioning Group are exploring whether we can use technology to improve patient access to GP practices whilst at the same time reducing the demands on practices.  Not all of these methods may be currently available, but it will help us to decide where we should concentrate our developments.

We would be grateful if you would spend a couple of minutes answering these questions.  This survey is being conducted anonymously any data collected will only be used for the purpose of this research.

Friends and Family Test

Since the 1st December 2014, practices have to offer patients the Friends and Family Test (FFT).

This is a chance for patients who have been to the surgery to complete a very small questionnaire to see if patients would recommend our practice to their Friends and Family.

The surgery has available a box to collate patient completed questionnaires and each month the practice will produce a report of the results.

Friends and Family Test


FFT Results Jan 17

FFT Results Feb 17

FFT Results Mar 17

FFT Results Apr 17

FFT Results May 17

FFT Results June 17

FFT Results July 17

FFT Results Aug 17

FFT Results Sept 17

FFT Results Oct 17

FFT Results Nov 17

FFT Results Dec 17

FFT Results Jan 18

FFT Results Feb 18

FFT Results March 18

FFT Results April 2018

FFT Results May 18

FFT Results June 18

FFT Results July 18

FFT Results November 18

FFT Result December 18

FFT Result February 2019

FFT Results March 2019

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